With increased volume and exposure, more companies facing class actions are employing a case-by-case approach to formulate their defense strategy. In 2018, a majority of companies — 53.2% — assessed each class action separately to defend “at the right cost.” This is up from 39.6% of companies in 2017. Only 10.6% say they prefer to settle such matters early, while 21.3% take an aggressive stance and 14.9% employ a “defend at all costs” strategy.
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